If you purchased your FleasGone tag from any of our resellers, we encourage you to claim your free replacement tag directly from the reseller. When requesting a free replacement for a broken tag, you must provide the broken tag as proof, before a free replacement tag is issued by the reseller, or by us.įor all free replacement claims against breakage of the tag, your replacement claim will not be processed by us until you have shipped the defective tag to us at the address provided on this page, and emailed the tracking number of your return package to. If you purchased your FleasGone tag from any of our resellers, and not on this website, you may visit the reseller for any free replacement claims under this warranty, or, alternatively, submit the claim for a free replacement tag directly with us, on this website. If you purchased the tag from one any of our resellers, and not on this website, product purchase registration is not required, but recommended, and you may register your FleasGone tag purchase by submitting the Tag Registration Form provided on this page and uploading a copy of your purchase reciept as part of the registration. ![]() Please retain your order confirmation email from, for future reference. For FleasGone Tags purchased on this website, product purchase registration is not required for any guarantee or warranty claim. Proof of purchase is required for all claims under this warranty. Any physical alteration to the tag or the oval attached ring attached to the “5-year” and “Lifetime” tags, that modifies the shape or design of the tag or the ring, will make the tag ineligible for all claims under this warranty. Also included is "loss protection" coverage that allows a single claim per purchased tag, for the replacement of a FleasGone Tag lost due to any reason. ![]() This comprehensive warranty includes free replacement tag against breakage of FleasGone tag, or the oval shaped welded ring attached to the “5-year” and “Lifetime” tags, for the advertised effective period of the tag. COMPREHENSIVE MULTI-YEAR WARRANTY- This comprehensive warranty is offered only for the FleasGone Tags for pets, and not for the BalancyLife MagiTag for humans.If you purchased your tag from any of our resellers, and not on this website, please visit the reseller for any returns under this money back guarantee. 90-DAY MONEY-BACK GUARANTEE: We offer 90-day 100% money-back guarantee on all retail and wholesale orders placed on this website, for the FleasGone Tags for pets, and also for the BalancyLife MagiTag for humans.Īll our direct or indirect resellers are also required to offer the same 90-day money-back guarantee to all their customers.We offer the following guarantee and warranty:
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